Rovasonali – Payment Policy

At Rovasonali, we strive to provide a seamless and secure shopping experience. Please review our Payment Policy for information on how we process payments for your orders.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Payment Methods: Available at checkout (if applicable)

When you make a purchase, you will be prompted to enter your payment details on a secure payment gateway. We use industry-standard encryption to protect your personal and payment information.

2. Payment Processing

  • Your payment will be processed when you complete your order at checkout.
  • Payment for your order will be charged at the time of purchase, and the transaction will appear on your credit card or payment account statement under Rovasonali or the designated company name.
  • If there is an issue processing your payment, we will notify you promptly to resolve the issue. You may be asked to update your payment information.

3. Pricing and Currency

  • All prices on the website are in USD (United States Dollars).
  • Rovasonali reserves the right to change prices at any time without notice, although such changes will not affect orders that have already been processed.

4. Sales Tax

  • Sales tax will be applied to orders based on the delivery address and applicable tax rates in your region.
  • The total price including sales tax (if applicable) will be displayed at checkout before you confirm your order.

5. Order Confirmation

  • After your payment has been successfully processed, you will receive an order confirmation email with your order details, including the items purchased, order number, and payment confirmation.
  • If you do not receive an order confirmation within 24 hours, please contact our customer support team at info@rovasonali.com to verify your order.

6. Security

  • We take your security seriously. All transactions are processed via a secure payment gateway with encryption technology.
  • We do not store your credit card or payment information on our servers. Payment information is securely processed through third-party services.

7. Payment Errors

  • If there is an error in the payment processing, we will notify you immediately via email or phone. In the event of a payment dispute or error, we will work with you to resolve the issue promptly.
  • If your payment is declined or if there are insufficient funds in your account, your order will not be processed, and we will notify you to make an alternative payment arrangement.

8. Refunds and Cancellations

  • If you are entitled to a refund, it will be issued to the original payment method. Please refer to our Refund and Returns Policy for more information on how we handle refunds.
  • Orders that are canceled after payment has been processed will be refunded according to our Sales Policy.

9. Contact Information

If you have any questions or concerns regarding payments, please contact our customer service team at:

  • Email: info@rovasonali.com
  • Phone: (860) 399-4647
  • Address: 51 Brookwood Dr, Westbrook, Connecticut